Cancellation Policy (Right of Withdrawal)

Right of Withdrawal

Consumers are generally entitled to a statutory right of withdrawal of 14 days.

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which the contract is concluded.

Exclusion of the Right of Withdrawal for Scheduled Events & Retreats

The right of withdrawal expires in the case of contracts concerning the participation in leisure events, retreats, training programs or comparable services with a fixed date or period if:

• the contract relates to a specific event date or period, and
• the consumer has expressly agreed that the provider begins performance before expiry of the withdrawal period, and
• the consumer has acknowledged that they lose their right of withdrawal as a result.

Exercising the Right of Withdrawal (Where Applicable)

To exercise your right of withdrawal, you must notify us:

by means of a clear declaration (e.g. by email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you promptly and no later than 14 days from the day on which we received notification of your withdrawal.

For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in no event will you be charged any fees as a result of such reimbursement.

Model Withdrawal Form

(If you wish to withdraw from the contract, you may complete and return this form)